MHCO

 

Resident record management is anything but sexy. Nevertheless, it is essential to maintaining a profitable manufactured housing community. All too often community owners and managers think the job of records management is over once a new resident moves into the community. After all, if the file checklist has been followed and all the appropriate forms have been completed what else is there to do. Lets examine the importance of maintaining accurate resident records through the use of two examples.

 

 

 

Both state and federal law prohibit discrimination in the selling, renting or leasing of real property. Federal fair housing laws have been in place since 1968. Federal law makes it illegal to discriminate in the sale, purchase or lease of property on account of race, color, religion, sex, national origin, familial status or handicap and sexual orientation.

 

In the diverse and varied lifestyles we are seeing in our manufactured housing communities today, resident relations can be a key element in helping to run a successful community. Whether you own or manage an all-age community or a community for older persons (age 55 or over), the importance of good resident relations cannot be overestimated.

 

 

 

(This is the second in a series of articles on disaster preparedness in manufactured home communities)

For manufactured home communities, emergency management experts recommend putting together a committee of residents, with the following minimum responsibilities:

• Working with management to develop an evacuation or shelter plan
• Setting up an emergency notification system for the community
• Conducting community education programs on disaster readiness
• Setting up evacuation practice drills
• Training residents on securing their property before evacuating
• Maintaining a list of residents with special needs
• Identifying members of the community with special skills, such as nurses, doctors or others trained in CPR or medical assistance, who could help in an emergency
• Preparing contact lists for relatives and next of kin

 

 

 

A well management community is essential to making life easier and more pleasant for management and residents.  Here are 10 mistakes to avoid in the management of your community.  Remember - a well managed community - good property management - results in happier residents, pride in the community, encourages resident referrals and discourages the need or desire for additional landlord-tenant legislation.

So - here are ten mistakes to avoid: