Q: A resident was having difficulty in selling their home in a manufactured home community. The resident was eventually transferred to California, and the landlord decided to be cooperative and allow the resident's niece to move in to the home until it was sold. The landlord had the niece filled out a complete application and did a background check. The landlord accepted the application, but did not send an acceptance or denial letter to the resident. The landlord also did not have the niece sign a rental agreement. Now 14 months later the home has still not been sold and the former resident's niece is still living in the home. The niece has been late on numerous occasions in paying rent, does not maintain the home and has an illegal dog (over the 20 lb limit). The landlord wants to take action, but the niece claims that he cannot take any action because there is no signed rental agreement. What can the landlord do at this point as far as sending 72 hour notices for late payment, notices for maintenance and notices for the illegal dog? What did the landlord do wrong in the application process?