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Question:  A resident in our community has ants in her home. She says they are coming from the ground around the home and has had an exterminator out who confirms that the infestation is coming from the ground.  The resident demands that we pay for the exterminator and that the infestation be controlled at the expense of management. WE do not believe it is our responsibility.  What are your thoughts?

Question: What can the landlord do when water is obviously leaking from one of the resident’s homes? And what if the leak is less obvious, e.g. from under the home?