Phil Querin Q&A: Dealing With A Convicted Sex Offender In The Community

We all know it is far easier to maintain a resident than find one who will fill a vacant space within a community. This is particularly true in 55+ communities. To be great at resident retention, managers need to believe strongly in the lifestyle that has led many seniors to a manufactured housing way of life. Managers must be helpful, respectful, enthusiastic and work relentlessly to continuously improve their seniors' lifestyles.

Phil Querin Q&A: Changing Screening Criteria

Submetering is the process of installing a water, gas or electric meter on each mobile home after the master utility meters for the mobile home park. The term "submeter" is used for any meter installed after the master meter. With submeters installed at every mobile home the association is able to utilize a third party meter reading and billing company to read the meters and produce monthly bills for the selected utilities.

Phil Querin Q&A: Recovery of Capital Costs for Installation of Sub-Metering System

Question: I have two questions regarding submetering.  When a community completes the submetering and the tenant is paying back the community for the meter and cost of installation, who owns and maintains the meters from that point on?  The second question is that we have a community that was metered when it was built but the community is on a master meter and paying for water and sewer.  The community wants to give the notices to the tenants regarding submtetering but keep the current meters and not charge the tenants at this time for the cost of metering.  If the community chooses to upgrade the meters at a later date, can we then pass the cost on to the tenant?

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