Question. As new managers, we are concerned about being able to spot problem issues before they get out of control. What are some of the major management mistakes we should watch out for?

Question. We have just begun managing a 55+ community. However, we are confused about the 80/20 rules and the possibility of losing our 55+ status. What is a safe margin for occupancy limits? And if our community percentage is 85%, are we required to rent the 15% remainder to families with children?

Question: Increasingly some of our residents are bringing only partial rent payments. So how does a partial payment get allocated when some of the payment includes utilities? For example, if the rent is $650 including a certain amount allocated to utilities, how does the landlord handle this? Pay the rent portion and then go after the utility payments via a 30 day notice?

Question. A resident recently moved out of state. The landlord wants to mail a non-payment of rent notice, and would like proof that the notice was received by the resident. Can the landlord mail the notice as a "Certificate of Mailing"?

Question: A landlord recently issued a fine to a resident for not cleaning up his yard. The resident claimed that the landlord could not do this. What does Oregon law say regarding the types of fines a landlord may and may not levy?

Question: A resident wants her son to be her caregiver but lives in a 55 & Older community. The community's minimum second person age is 45, and the son is 38. Can the landlord ask the resident to complete a "Reasonable Accommodation Form"? Does the son have to fill out a resident application?

Question: We have a resident in the park who recently got into a verbal shouting match with another neighbor. The resident was extremely intoxicated at the time and made threats and gestures that were very inappropriate and provocative. There are some residents who want us to immediately issue a 24-hour notice. However, until this incident, the resident has been a good tenant and never caused a problem. How should we handle this? This incident seems entirely out of character for this individual.

Question -- Three abandonment questions: (a) Can a landlord acquire a home that is in abandonment? (b) Can he bid during the sealed bid process? (c) If no one bids on the house can the landlord purchase the house and at what price?

Question: A resident stops by the manager's office on the 5th of the month and offers to pay $150 of the $350 of rent that is due, and promising to pay the remaining $200 by the 15th of the month. The tenant claims that the landlord must accept the partial payment. What are the landlord's options? Can the landlord refuse the partial payment? Where do you draw the line - say a 72 hour notice has been issued - does that change the partial payment scenario?

Question: We have a resident who has expressed displeasure over finding tracts, Bibles, etc., left in the clubhouse. Not wanting to cater to the complaining resident, but also not wanting to offend others or place the park in a bad position, what is the safest legal way to deal with this issue?