Community Management and Positive Community Relations

A manufactured home community manager's job today is much more than collecting rents and maintaining a community. Working to maintain the good will of the residents is equally important. This is not so much an extra task as it is a matter of style dependent upon how you conduct yourself as you manage the business of the community. You are the leader in the community. The ability to see yourself as others see you will do a lot to make your job easier.


Phil Querin Q&A: Meth User and Eviction


Question: We have a resident who was recently arrested for meth possession in the park and for a variety of other offenses (identity theft, etc.). We want evict the tenant for the meth possession. The 30-day notice of termination under ORS 90.630 is curable, and MHCO's Form #43 for a violation asks us to describe the remedy. But we want the resident out for good. Is there a remedy in this case that will work?



Phil Querin Q&A - Tenant Video Cameras

Tenant Video Cameras


Question: In my community, there are two neighbors living next door to each other that don't get along. One of the tenants has accused the other of having late night outside visitors and possible distribution of drugs, and vandalism to his property. He has recently installed a security system to his home that includes cameras. One of those cameras is focused on his storage shed and also includes a view of the neighbor's front porch and front door. My manager knows of the security set up and wanted to know if this situation can lead to an invasion of privacy claim by one tenant against the other tenant. Now that the manager knows this, is there some action we should take?



Phil Querin Q&A: Resident Dies - Administrator Initially Cooperative Turns Ugly

Question: A resident living alone passed away. It took some time for the estate to get underway because they had to search for heirs. An heir was located and was appointed as Administrator to act on behalf of the estate.

Shortly after the resident's passing, we began requesting that a Storage Agreement be signed but the estate was hesitant to do so until the Administrator was appointed. After the appointment the Administrator was initially cooperative, but unexpectedly changed his mind and is now threatening to bring all of the past due rent current, and then, out of spite, tear the home down while still on the space. Presumably, after doing so, we would expect the Administrator to cease all further space rental payments. How should we handle this?




Mark Busch RV Q&A: Park Models in an RV Park

Question: Our RV park is attractive and in a great location for long-term residents (i.e., for retirees on smaller budgets). While we already have a number of long-time residents in regular RVs, but we want to expand into the "park model" business to become a more attractive option for that segment of the market. Can we treat regular RVs and park models the same under the landlord-tenant laws?


The Time Is Now


With the summer soon to become a distant memory, it is time to prepare our communities for fall and winter here in the Northwest! It is EASY to take a breather after summer, the busiest landscape time of the year, but there is a legion of tasks ahead that need our attention:

Phil Querin Q&A: Dealing With medical Marijuana Use in a Community

Question. We have a resident who has a legal medical marijuana card and is growing plants in a greenhouse in his backyard. The manager contacted the police who have been very helpful in resolving other drug issues in the community. The police did talk with the resident, inspected his medical marijuana card and his grow operation. Essentially the police said that the resident is legal both with his card and his grow and that there was no help they could give. Other than a violation of federal law, we have no provision specifically addressing marijuana use or cultivation. Even though it still violates federal law, I'm thinking that were we to file an eviction on that basis, a judge would not likely rule in our favor. In addition, the resident's Rental Agreement originated in 2008, so it does not have the wording regarding marijuana that the current MCHO Rental Agreement has. What are your thoughts and is there any recourse to address this issue?

Answer. Based upon recent news reports, it appears that, subject to certain exceptions,[1] there will be no effort by the federal Department of Justice to seek out and charge violators of the Controlled Substances Act in those states where the medical or recreational use of marijuana is legal.


Thus, it appears that when it comes to enforcement of park rules and regulations, Oregon landlords are on their own; neither the feds, nor the state, will go after persons with lawfully issued medical marijuana cards. Furthermore, if a tenant has a valid card, then arguably he or she has some medical condition that has authorized its issuance. Is the landlord obligated under the Fair Housing laws to make a "reasonable accommodation" for their medical condition, and permit the tenant to continue their use or grow operation? If properly done, the answer is likely "No." Here's why:[2]


In January 20, 2011, the U.S. Department of Housing and Urban Development ("HUD") issued a Memorandum, the subject of which was "Medical Use of Marijuana and Reasonable Accommodation in Federal Public and Assisted Housing." While the Memo was limited to federal public and assisted housing, it can be regarded as a helpful -- though perhaps not a "final" resource -- on the issue.[3] It is very complete and helpful for all landlords. It can be found at this link. Here is what the Memo directs:


Public housing agencies "...in states that have enacted laws legalizing the use of medical marijuana must therefore establish a standard and adopt written policy regarding whether or not to allow continued occupancy or assistance for residents who are medical marijuana users. The decision of whether or not to allow continued occupancy or assistance to medical marijuana users is the responsibility of PHAs, not of the Department."


Thus, HUD appears to be leaving it up to the state public housing authorities to decide whether the refusal to permit on-premises use of medical marijuana constitutes a fair housing violation. Between the lines, it appears that HUD will not directly investigate such claims, leaving it up to public housing agencies on the state level.


While HUD's pronouncement is directed toward "public housing" is would be hard to believe private housing would be treated any differently. Oregon fair housing law is "substantially equivalent" to federal fair housing law. So, generally speaking, on the issue of medical marijuana, as goes the federal law, so goes state law.


However, in the 2010 case of Emerald Steel Fabricators, Inc. v. Bureau of Labor and Industries, the Oregon Supreme Court held that employers do not have a legal duty to allow employees to use medical marijuana on the job. This case addressed many unanswered questions on the use of medical marijuana in Oregon from an employment perspective. In a subsequent article [found here] by the Fair Housing Council of Oregon it appears that the rationale of the Emerald Steel Fabricators case is helpful for landlords declining to admit new residents with medical marijuana cards -- so long as they have an existing policy against the use and cultivation of marijuana in the community.


Thus, it appears that in Oregon, on both the federal and state levels, enforcement agencies are taking a laissez-faire approach to the medical marijuana issue. This means that landlords have it within their control, with little fear of fair housing/reasonable accommodation claims, to enact rules and regulations prohibiting the on-premises medical or recreational use of marijuana.

However, I do not believe the proscription should be retroactive to tenants holding legal medical marijuana cards who have already signed their rental agreements or leases. Like you, I believe that a court would not be favorable to your situation.

It appears that your resident's medical marijuana card is in order. It must valid and current for Oregon. A California card, for example, would not suffice. [See, State v. Berrenger, 2010].


Conclusion. Yours is a difficult situation. For existing tenants I believe you can legally institute a "no marijuana" policy against recreational and medical use. However, making it retroactive as to persons already holding medical marijuana cards, would be a difficult proposition, since they did not bargain for that when they became residents or when they received their card.


In some instances, and this may not be one, I have seen situations where the resident, under the guise of holding a medical marijuana card, is also selling the drug illegally to others. This situation is most apparent when there are late night visits by unknown persons for short periods of time. If this situation presents itself, and neighbors complain, you may have recourse by issuing a 30-day curable notice of termination for violating ORS 90.740(4)(j) for disturbing the neighbors' peaceful enjoyment. You do not have to raise the marijuana use, just the noise and disruption. Upon a second similar violation within six months of the date of issuance of the first notice, you can issue a 20-day noncurable notice.

[1] The exceptions are: The distribution of marijuana to minors; Directing revenue from marijuana sales to gangs and cartels; Diverting marijuana from states where it is legal to other states where there are no laws allowing for marijuana use; Using legal sales as cover for trafficking operations; Using violence and or firearms in marijuana cultivation and distribution; Driving under the influence of marijuana; Growing marijuana on public lands; Possessing marijuana or using on federal property.

[2]Note: This answer is not intended to constitute legal advice. Readers should consult their own legal counsel to determine how to proceed in these cases, as the correct outcome depends upon the specific facts of each situation.

[3] Note that Oregon has its own set of fair housing laws.

Phil Querin Q&A: Dealing With a Failing Well in a Manufactured Home Community


Question. We have a problem and I'm looking for guidance as to the proper way to handle it. Our well is going dry. Upon inspection, our well expert said we had only four feet of water. Although the system recovers overnight, there have been numerous occasions when the holding tank (2600 gallon capacity) is below 500 gallons. Fortunately, our pump has a system that prevents it from overheating or working when no water is available.

Our water system serves a community of 29 mobile homes and 41 RV spaces.

I have issued two notices informing residents of the water problem and requesting that they voluntarily conserve water use. Most have complied. Although the park owner is currently working with the local municipality to get our park on city water, this may not happen soon enough to avoid a serious water crisis.

I do not have the background to know what can legally be done to compel users to conserve. Can you point me in the right direction?

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