Question:  I am still unclear on the issue of whether we may insist that all applicants for tenancy produce a valid social security number. Is it legal that we do so?

Question. My manager said he heard somewhere that by law a conviction older than three or four years cannot be used as a part of the decision to deny a prospective tenant's rental application. I don't know if that pertains to screening in a rental situation or if it was related to something else, such as employment or the like. Can you shed some light on this?

Customer service can be defined as a series of activities designed to enhance the level of customer satisfaction. It's the feeling that a product or service has met the customer's expectation.

The following is a summary of my conversation with the Fair Housing Council of Oregon on the issue of whether landlords can put caregivers on Temporary Occupancy Agreements, rather than putting them on a Rental Agreement, or not putting them on any written agreement (which leaves in doubt their legal status if the Landlord wants them removed from the Community).

Question. What if a portion of the community previously had ground instability issues and it was determined to be in a geologically hazardous zone? One or more homes were relocated from their spaces due to this condition, and some were deemed uninhabitable. But then the community owner placed other homes on the vacated spaces in the same unstable area. No disclosures were made to the residents whose homes were placed there.

The community was sold to a new owner, but the hazardous condition was never disclosed to him either. Then, another home began slipping, and was deemed uninhabitable. What liability issues do you see in this scenario?

Question. Are there any instances when a [housing] provider can deny a request for a reasonable accommodation without violating the Act?

Buying a mobile home, also known as a manufactured home, can be one of the most affordable ways to own.

Question: We're concerned that with the passage of Oregon's new marijuana laws, we'll have some tenants using marijuana in the RV park and maybe even growing it. We want to maintain our family-friendly RV park and don't want it here. What can we do?

Question. I understand that there are different methods to serve notices on residents. Which do you believe is the best method?

Question. I understand that MHCO has developed a new Assistance Animal Agreement. What was wrong with the old one?